Carnegie Hall

Carnegie Hall offers public and private tours during the concert season. Volunteer docents lead groups of 15–20 people on a one-hour tour, sharing insights on the Hall’s history and design. Those comfortable with high school groups and available in June and July are particularly welcome.

Hours: Tours run Monday through Saturday, mainly mornings; March through July has the most school groups.

Qualities Needed: Flexible; friendly; outgoing; sense of humor; clear and strong speaker; good stamina; can navigate steep stairs; enjoys music, history, and architecture; committed to rigorous training in October and November.

Music Ambassadors stationed at the Information Desk in the Box Office lobby enhance the visitor experience by answering questions and pointing out amenities.

Hours: Music Ambassadors are asked to volunteer for the same shift each week, or available as an alternate to fill in shifts as needed. Shift periods are Monday through Saturday, 10:45 AM–1:15 PM or 1:15 PM–4 PM.

Qualities Needed: Friendly and extroverted personality; able to speak clearly and loudly; strong communication skills; detail oriented; interest in Carnegie Hall programming; not adverse to cooler temperatures; foreign language skills are a plus.

Music Ambassadors assist ticket holders who are interested in visiting the Shop or standing in line for merchandise both before, during, and after Carnegie Hall concerts. Volunteers assist with directing visitors through the Shop in one flow of direction.

Hours: Volunteering is typically in the evening and late evenings, during the week or on weekends. Please note that volunteers are most needed in March through June.

Qualities Needed: Proactive and outgoing personality; physical stamina (must be able to hold a sign, walk, and stand for up to 60 minutes at a time); clear communicator.

We are assessing the return of this program in the 2025–2026 season. Music Ambassadors deliver concert calendars and marketing materials to hotel concierge desks monthly and engage with concierges to highlight selected concerts. The walking route includes 10 hotels located near the Hall.

Hours: Volunteers pick up supplies at the Hall the third week of every month and then deliver to the hotels; two hours are needed to finish the route.

Qualities Needed: Physical stamina (carrying materials for two hours); friendly and outgoing; self-motivated; interest in concert programming; not averse to walking outside.

Greeters assist with Citywide concerts at venues across the five boroughs of New York City. Greeters welcome audience members and gather guest information both before and after concerts.

Hours: Events happen on various days and times. Volunteer needs may be limited, approximately once per month.

Qualities Needed: Friendly and outgoing personality; excited to travel throughout the five boroughs; interest in Carnegie Hall programming; enjoys working with families; vocal and physical stamina (must be able to talk, stand, and engage with visitors for up to 90 minutes).

Volunteers assist with events at the Hall, including Early Childhood Concerts, Well-Being Concerts, Family Days, and other programs offered by the Weill Music Institute in the Resnick Education Wing. Volunteering may not necessarily be inside the performance space.

Hours: There are sporadic needs at various times, both weekdays and weekends throughout the season. Events can start in the morning, afternoon, and evening.

Qualities Needed: Friendly and proactive; interest in Hall programming; enjoys working with kids and families; vocal and physical stamina (must talk, stand, and engage with visitors for up to four hours).

Greeters add to the front-of-house experience by welcoming audiences to concerts in Stern Auditorium / Perelman Stage and Zankel Hall. Greeters assist staff and ushers by directing guests to venue locations and amenities. Greeters stand outside the Hall on the sidewalk in all weather conditions.

Hours: Volunteers greet attendees at one concert per month, typically on weekday evenings or weekends.

Qualities Needed: Friendly, extroverted, and outgoing; self-motivated; interested in Hall programming; enjoys standing outside; vocal and physical stamina (must stand and engage with visitors for up to 90 minutes).